Managed Services

Proven track-record of delivering the best in class services

SLA based AMC's

Technology centric scoped proactive reactive support services

Staff Augmentation

Technology Mapped Qualified Onsite Support Resources

Managed Service +

Results Oriented Business Service Management – People, Process, Technology

Achievements

13

Years of Global Growth

18000

Support Tickets Served

98

Customer Retention Rate

95

SLA's met

70

Active Managed Services Customers

Teksalah works towards creating value.

Teksalah works towards creating value for our customers in every engagement. Our ability to deliver qualified skilled services, resources and committed proactive and reactive managed services with in meaningful costs is a big value add to any business in any vertical. Our deep technical expertise with multi-domain knowledge and strong industry alliances ensure that you the customer is happy and satisfied with the services. We believe, we are uniquely placed to provide best support services at the best operational cost.

Our Fully Managed Services ensure that your organization can leverage its core business skillsets and competencies, while letting us attend to your day to day Information & Communication Technology (ICT) operations that we can undertake with comprehensive accountability. Our attitude and proven ability to take ownership, while delivering at the highest standards yet with  operational flexibility yields true business outcomes to our customers.

Our service driven attitude at Teksalah and the culture, compliance to ITIL framework would be a good value add to customers across industries.

We provide the peace of mind that comes from knowing that our problem-resolution services ensure that nothing gets in the way of organizations doing business. Teksalah Service Level Agreements (SLA’s) & the Managed Services models offers a unique combination of proactive, reactive services that help maximize ICT health and ensure optimal business outcomes.

Teksalah’s  SLA & MSD services  aim to play a key role in helping organizations drive enterprise wide ICT improvements, strategy by aligning our flexible managed services to suit  business needs.  Our services are a combination of the right people, processes and tools.

Core Values.

Our approach in all engagements is deeply rooted in the core values we have adopted. Each engagement, we strive to become the long term partner of the people. We believe in nurturing each other for the growth and benefit.

We ensure our clients capture economic value from the digital transformation of their businesses by developing, implementing and managing world class business solutions. We serve as an extension of our clients’ IT teams, providing deep expertise and letting them focus on their core business

Integrity

Respect

Team Spirit

Value Addition

Excellence

Celebrate Life

We help organizations do best in what they do with our Managed Services. Interested in meeting our team?